Privacy Policy

What this policy covers

This policy explains which personal details we hold when you visit or play at Fair Go Casino, why we need them and how we look after them. By using our casino you accept it.

Information we collect

To run your account we hold your name, email and postal address. We also keep payment details such as card or e-wallet references, technical data like your IP address, device and browser, and anything you share with us in surveys or competitions.

Why we use it

We use your details to process deposits, withdrawals and other account activity, to keep the casino secure and to meet anti-money-laundering and identity checks. We also study site traffic to improve our pages and, if you agree, send you news and promotions. You can unsubscribe whenever you like.

Legal grounds

We process your information to deliver the service you signed up for, on the basis of your consent for marketing, for our legitimate interest in a safe and working casino, and where the law requires it.

Sharing your information

Your details stay confidential. We pass them only to trusted providers that help us run the casino, such as payment and identity-check services, and only as far as they need. Otherwise we disclose information only when a law or a regulator requires it. If you win big and we would like to celebrate it publicly, we ask you first.

Transfers abroad

Some of our providers are based in other countries, so your information may be processed outside the place you live. When that happens we use suitable safeguards, such as standard contractual clauses.

Security

Sensitive details are encrypted in transit, stored data sits behind secure servers and firewalls, and only authorised people can reach it. No system is perfect, but we work hard to keep your information safe.

How long we keep it

We keep information as long as we need it to run your account, settle disputes and meet legal record-keeping duties. After that we delete it or make it anonymous.

Your rights

Depending on where you live, you can ask for a copy of your data, have it corrected or deleted, object to or limit its use, receive it in a portable format and withdraw consent to marketing. To use any of these rights, write to [email protected].

Age limit

Our casino is only for people over 18 or of legal age where they live, and we do not knowingly collect information about minors.

Changes

We may update this policy when laws or our services change, and we will tell you about important changes on our site or by message.